SERVICE-OUR PROMISE TO YOU: THE BEST OF BOTH CULTURES

COMMUNICATIONS

When you send me an E-Mail, will immediately receive an AUTO RESPONDER acknowledgement which will let you know that your E-Mail is in my mailbox. I check my E-Mail at least 3 times a day, and when in the office I am instantly available thru Hotmail Messenger at: pauljuan42@hotmail.com, I’m also in Skype: paul_juan.

You can also send a free text message to my cell phone click here: http://www.comcel.com.co.

Regarding E-mail requests for information, please be as specific as you can. I will respond as soon as I have the information.

When you ask for: "my opinion", please understand, that many such requests cannot rightly be answered. Selecting realty is a very personal experience. YOU must SEE and YOU must EVALUATE what is right for YOU! What you like, may not appeal to me, and visa verse.

It is best to build a "history" of our E-Mail communications, rather than start a new E-Mail for each correspondence. Please hit REPLY, when you respond, and I will do the same. In this way, we will have a continuous running history of our communications.

In all of our dealings, I will do my very best to be honest with you. If I do not have the answer, or I am not sure, I will tell you. If I tell you I will do something, I will do it. I expect you to treat me in the same businesslike manner.

CULTURES

Yes, there are many differences between the Hispanic culture and what you may be used to. Having lived for many years, in both the United States, and in Cartagena, I am familiar, and comfortable with these differences. If I feel they could cause a misunderstanding, or a problem in our dealings with each other, with sellers, or others, I will let you know. No surprises!

You may ask me for information that only can be secured directly from the Seller. It is not always easy or fast to make such contacts, or to obtain certain information, as many Latinos are very secretive-it is our culture! Should a delay occur, I will inform you of the steps I am taking to obtain the information you need.

Thank you, Paul.